HP Latex 300 Printer Series. Service Manual
This service manual contains information necessary to test, calibrate, and service the HP Latex 300 printer series (HP Latex 310 / 330, HP Latex 360).
For information about using the printer, see the user’s guide.
The primary readers of this service manual are HP service engineers, although secondary readership may include resellers. All procedures must be performed by HP service engineers or authorized service-delivery partners, except for those procedures clearly marked otherwise.
1. Printer systems.
Use this chapter as a reference for technical information about the subsystems, components, and how they work together. Of particular importance are the diagrams included for each subsystem of the printer. They can be useful for both troubleshooting and disassembly.
Whenever a printer is not functioning correctly due to a fault, use this chapter for step-by-step diagnosis until you arrive at the solution, which may include replacing a part. Troubleshooting always begins with a problem; so, when you enter the chapter, navigate to the proper
section and find the troubleshooting steps for your problem.
This chapter does not cover the procedures for the diagnostic tests you must perform while troubleshooting, nor the replacement procedures you must complete to fix the problem.
3. System error codes.
This chapter contains the system error codes which are displayed on the front panel and by the Embedded Web Server. Each system error code shown in the chapter has a brief description and the steps required to solve the error. Most of the troubleshooting steps involve performing a test or a calibration, which can be found in the following chapter. Before replacing any part that you suspect of causing the system error code, always perform the test or calibration.
4. Tests, utilities, and calibrations.
Use this chapter whenever you need to perform a diagnostic test, service utility, or service calibration. This chapter is meant to provide procedures and relevant information, not troubleshooting information. For troubleshooting information, see the Troubleshooting chapter.
These procedures are described in full, so that you know any relevant values for the test, as well as information about what the printer is actually doing during the test.
The goal of diagnostic tests is to locate the root cause of the problem and the corresponding system error code or message that will provide you with logical steps to resolution. Some diagnostic tests or calibrations must be performed after removing a component.
5. Print quality.
This chapter describes the print-quality diagnostic procedures. Further troubleshooting advice can be found in the user’s guide.
6. Ink supplies.
This chapter describes and discusses the components of the ink supply system.
7. Parts and diagrams.
The purpose of this chapter is to detail all of the available service parts of the printer. This information is presented in tables, organized by subsystem, and includes the following:
- Official service part names;
- Part numbers;
- Illustrations of the service parts.
Use this chapter whenever you need to order a service part.
8. Removal and installation.
The purpose of this chapter is to provide procedures for removing and installing service parts. Each service part has a removal procedure detailed in this chapter, and installation procedures and notes are included as needed. Useful information such as access notes and screw types (head sizes) are provided to help you work efficiently.
9. Preventive maintenance.
Maintenance alerts are displayed by the front panel and Embedded Web Server whenever maintenance is required. While most of these alerts can be resolved by the customer, some require a service engineer. Use the preventive maintenance chapter whenever you need to perform a preventive maintenance procedure due to an alert the customer receives from the front panel or Embedded Web Server, or to get reference information on life counters and maintenance that must be performed by the customer.
10. Move, store, or repack the printer.
This chapter gives advice on moving, storing, and repacking the HP Latex 300 Printer.
11. Safety precautions.
This is an industrial printer that uses high voltages: service operations can be hazardous. The safety chapter covers all the guidelines and checks you need to perform in order to service the printer. You are expected to have appropriate technical training and experience necessary to be aware of hazards to which you may be exposed in performing a task, and take appropriate measures to minimize the risks to yourself and to other people.
Download HP Latex 300 Printer Series (310 / 330 / 360). Service Manual