HP Latex 3000 Printer. Service Manual
This service manual provides the procedures and information necessary to troubleshoot mechanical faults and print-quality problems, perform diagnostic tests and calibrations, and service the HP Latex 3000 printer. For information about using the printer, see the user’s guide.
1. Using this manual.
2. Printer systems.
Use this chapter as a reference for technical information about the subsystems, components, and how they work together. Of particular importance are the diagrams included for each subsystem of the HP Latex 3000 printer. They can be useful for both troubleshooting and disassembly.
3. Safety requirements.
This is an industrial printer with high voltages, and it can be hazardous to service. This chapter explains how to service the printer safely.
This chapter explains how to respond to various kinds of printer problems that you may encounter.
Use this chapter whenever you need to perform a diagnostic test, service utility, or service calibration. This chapter is meant to provide procedures and relevant information, not troubleshooting information, which is in the troubleshooting chapters. The procedures are described in full, so that you know any relevant values for the test, as well as information about what the printer is actually doing during the test. The goal of diagnostic tests is to locate the root cause of the problem and the corresponding system error code or message that will provide you with the logical steps to resolution. Some diagnostic tests or calibrations must be performed after removing a component.
6. Service parts and diagrams.
The purpose of this chapter is to detail all of the available service parts of the HP Latex 3000 printer. This information is presented in tables, organized by subsystem, and includes the following:
● Official service part names;
● Part numbers;
● Illustrations of the service parts.
Use this chapter whenever you need to order a service part.
7. Removal and installation.
This chapter provides procedures for removing and installing service parts. Each service part has a removal procedure detailed in this chapter, and installation procedures and notes are included as needed. Useful information such as access notes and screw types (head sizes) are provided to help you work efficiently. Whenever you remove or replace a component, check the Service Calibration Matrix at the beginning of the chapter, which tells you the tests, utilities, and calibrations that must be performed after removing or replacing a component, and in what order.
8. Call Me @HP.
Call Me @HP is a remote troubleshooting tool embedded in the Print Care software, by which customers can obtain support remotely without the need of a service visit. This chapter describes how to troubleshoot issues related to this tool.
9. Move the printer.
The HP Latex 3000 printer is large and, depending on the scenario, will require special care if you wish to move it. This chapter covers the four primary moving scenarios:
● Within the same site, over flat ground
● Within the same site, over ramps or stairs (the printer must be lifted)
● To a different site, with no possibility of freezing
● To a different site, with possibility of freezing, which can damage the tubes, causing ink leakages (the ink must be removed, as it is water-based and can freeze).
The primary readers of this service manual are HP service engineers, although secondary readership may include resellers. All procedures must be performed by HP service engineers, except those clearly marked otherwise.
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